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Insurance Carriers

Billing & Contact Information
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For your convenience, we have compiled a list of the insurance carriers with
information on where to send your payment for processing.

If you have an on-exchange policy, then you must contact the Marketplace to cancel your current coverage.
You can contact the Marketplace at (800) 318-2596. The marketplace is open 24/7.

To cancel a policy directly through a carrier, then you will need to contact the carrier directly to cancel your current coverage. Brokers are not allowed to cancel coverage on the client’s behalf.

Please contact us if you do not see your carrier listed below.

Payment by Phone: (844) 365-7373
Customer Service:  (800) 872-3862

Payment by phone: (877) 687-1196
Customer service: (877) 687-1196
Mailing Address:
Ambetter from Superior Health Plan
PO Box 842739
Dallas, TX  75284

Ambetter from Superior Health Plan
PO Box 7410190
Chicago, IL  606740190
(Lock Box Address)

New Payment by Phone: (888) 697-0683
Payment Method: Debit/Credit and Checking/Savings Account
NOTE:  New members must complete their payment with a representative if chosen to pay by phone.
Existing Members can do it through the automated system: (866) 680-5505
Customer Service Number: (888) 697-0683
Online (Fastest & Easiest Way Method):
Click Here for the Binder Payment Portal 
Mailing Address:
Not in the System (No Billing ID#):
PO Box 3236
Naperville, IL  60566

In the System (Have Billing ID#):
PO Box 650774
Dallas, TX  75265

Payment by Phone & Customer Service: (844) 282-3026
Marketplace: (844) 282-3025
Prompted to Automated System
US Family Health: (800) 678-7347
Mailing Address:
Health Exchange (Marketplace)
PO Box 207619
Dallas, TX  75320

Payment by Phone: (800) 475-8466
Be prepared with your ID Number
Customer Service: (800) 475-8466
Be prepared with your ID Number
Mailing Address:
700 Main Street
Alamosa, CO  81101

Payment by Phone: (888) 858-2150
Customer Service Number: (888) 560-2025
Mailing Address:

For Marketplace:
TO: Molina Healthcare of California
PO Box 7010
Pasadena, CA 91109-7010

For Overnight Delivery:
TO: JPMorgan Chase
2710 Media Center Dr. Bld. 6, Ste. 120
Los Angeles, CA 90065
Attention: Molina Healthcare of California Box 7010
Note: Please write your subscriber/account number on your check/money order.

Payment by Phone & Customer Service: (855) 672-2755
Mailing Address:
On Exchange
PO Box 848367
Dallas TX, 75284

Payment by Phone: (505) 923-6600
Customer Service Number: (505) 923-5256
Mailing Address:
Presbyterian Health Care Services
PO Box 911594
Denver, CO 80291
NOTE: Please write your member number on the check/invoice.

Online: Click Here to Pay Online
Be sure to have your member ID ready (four digits including the two zeros).

Payment by Phone: (877) 200-8751
Customer Service: (844) 508-4677
Mailing Address:
True Health New Mexico
PO Box 913133
Denver, CO 80291-3133

Payment by Phone: (800) 708-2848
Customer Service:  (800) 273-8095

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