Group Case Administrator

Group Case Administrator

More Than Just a Clerical Role in Admin, Accounting, or HR

You’re the Melanie Griffith (Tess McGill) in the movie Working Girl (imagine this being non-gender specific – you could be Tom). Perhaps you’ve been slaving away in a non-career, boring, and mundane role that is a dead-end without the chance for growth and advancement to bigger and better opportunities. Maybe you’re currently stuck in a role as an office administrator, executive assistant, A/R in accounting, or an HR clerical role.

We’re Zinn Insurance, one of the fastest growing insurance companies in the Texas area, specializing in providing insurance plans for local and nationwide businesses. We’re seeking a top-notch Group Case Administrator who will be the primary point in ensuring our clients’ benefits are successfully obtained and installed. We’re not seeking any particular background – we’ll train you! We do want a candidate that is familiar with working with the type of work and details that come with an office role, such as office administration, billing, or HR issues.

You’ll work with our internal case specialists and client HR representatives to:

  • Successfully move our clients through our group pipeline.
  • Obtain company census information, current benefits information, and any other required data to generate a proposal.
  • Send proposal requests to insurance carriers upon request.
  • Analyze quotes from the carriers for errors and missing data.
  • Build out groups in our benefits administration system Employee Navigator.
  • Create and distribute enrollment packets.
  • Provide regular updates to the management team on group progress.
  • Additional tasks may be assigned related to group business.

The job is part detective, part customer success, and part administrative data entry, verifying information, using spreadsheets and our various software systems.

You’re the Tess (or Tom) in your current company, and you find it unacceptable to not have career advancement and opportunities. Like Tess (or Tom), you’re hungry – you want to learn, be challenged, and grow in a job. The career opportunities here include advancement into roles such as case specialist as well as managerial positions overseeing our billing and payroll department and increased client interaction.

If you’re looking for a more challenging role to grow, learn, increase your compensation over time, and enjoy a supportive and engaging team around you, send us a copy of your resume and a cover letter!

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